Login Methods¶
Overview¶
The FISMA Document Upload System offers two secure login methods:
- Password Login (with Multi-Factor Authentication)
- Passkey Login (phishing-resistant, no password needed)
Method 1: Password Login with MFA¶
Step 1: Navigate to Login Page¶
Go to: https://www.waed.uscourts.gov/fisma-upload/
Step 2: Enter Your Credentials¶
- Email Address: Enter your CM/ECF-registered email
- Password: Enter the password you created during registration
Step 3: Click "Login"¶
The system will verify your credentials
Step 4: Multi-Factor Authentication (MFA)¶
Why MFA? FISMA High requires multi-factor authentication for password-based logins.
After entering your password, you'll be prompted for MFA verification:
Check Your Email¶
Within 1-2 minutes, you'll receive a verification code email:
Email Subject: Your Verification Code for FISMA Document Upload
Your one-time verification code is:
123456
This code will expire in 5 minutes.
Enter Verification Code¶
- Return to the MFA verification screen
- Enter the 6-digit code from your email
- Click "Verify"
⏱️ Important: Code expires in 5 minutes
Troubleshooting MFA¶
Code not received? - Check spam/junk folder - Wait up to 5 minutes for delivery - Click "Resend Code" if needed
Code expired? - Click "Resend Code" to get a new one - Each code is valid for 5 minutes only
Code doesn't work? - Ensure you're entering all 6 digits correctly - Check for typos (0 vs O, 1 vs l) - Request a new code
Step 5: Logged In¶
✅ Success! You're now logged in and can access the upload portal.
Method 2: Passkey Login (Recommended)¶
What is a passkey? - Phishing-resistant authentication - No password typing required - Uses biometrics or security key - Faster and more secure
Prerequisites: - You must have registered a passkey first
Step 1: Navigate to Login Page¶
Go to: https://www.waed.uscourts.gov/fisma-upload/
Step 2: Click "Sign in with a passkey"¶
Located below the password login form
Step 3: Authenticate with Your Device¶
Your browser will prompt you to authenticate:
Option A: Biometric (Touch ID, Face ID)¶
Steps: 1. Touch fingerprint sensor OR look at camera 2. Authentication happens automatically 3. You're logged in immediately
Option B: Windows Hello¶
Steps: 1. Use fingerprint, face, or PIN 2. Click "OK" when prompted 3. Logged in immediately
Option C: Hardware Security Key¶
Steps: 1. Insert your security key (USB or NFC) 2. Touch the button/sensor 3. Logged in immediately
Step 4: Logged In¶
✅ Success! You're logged in without entering a password or verification code.
Benefits: - ⚡ Faster login (no typing) - 🔐 More secure (no passwords to steal) - 🛡️ Phishing-resistant - ✅ No MFA code needed
Comparing Login Methods¶
| Feature | Password + MFA | Passkey |
|---|---|---|
| Speed | Slower (type password + wait for code) | Fast (1-2 seconds) |
| Security | Secure | More Secure (phishing-resistant) |
| MFA Required | Yes (email code) | No (built-in) |
| Phishing Risk | Possible | None |
| Device Requirement | Email access | Biometric/security key |
| FISMA Compliant | ✅ Yes | ✅ Yes (IA-2(2)) |
Which Method Should I Use?¶
Use Password Login If:¶
- ❌ You don't have biometric hardware
- ❌ You're on a shared/public computer
- ❌ You haven't set up a passkey yet
Use Passkey Login If:¶
- ✅ You have a registered passkey
- ✅ You're on your own device
- ✅ You want faster, more secure login
- ✅ You want to avoid MFA codes
Recommendation: Set up a passkey for your primary devices, keep password as backup.
Switching Between Methods¶
From Password to Passkey¶
- Log in with password + MFA
- Go to Settings → Passkey Management
- Add a passkey
- Next time, use passkey login
From Passkey to Password¶
If you can't use your passkey:
- On login page, click "Sign in with password instead"
- Enter email and password
- Complete MFA verification
Login Security Features¶
Session Timeout¶
Your session expires after 10 minutes of inactivity:
- You'll receive a 2-minute warning
- Can extend session or log out
- Protects against unauthorized access
Account Lockout¶
After 5 failed login attempts:
- Account temporarily locked (30 minutes)
- Security alert email sent
- Prevents brute-force attacks
Audit Logging¶
Every login is logged: - Timestamp - IP address - Login method used (password or passkey) - Success or failure - Retention: 7 years (FISMA requirement)
Troubleshooting Login Issues¶
"Invalid email or password"¶
Solutions: 1. Check for typos in email address 2. Ensure password is entered correctly (case-sensitive) 3. Use password reset if you forgot your password 4. Verify you're registered (check confirmation email)
"MFA code expired"¶
Solutions: 1. Click "Resend Code" to get a new verification code 2. Enter the new code within 5 minutes 3. Check email immediately after requesting
"Passkey not found"¶
Solutions: 1. Ensure you're on the SAME device where passkey was registered 2. Passkeys are device-specific - you need one per device 3. Try password login instead 4. Register a new passkey for this device
"Account locked"¶
Problem: Too many failed login attempts
Solutions: 1. Wait 30 minutes for automatic unlock 2. Use password reset to regain access 3. Contact Clerk's Office if urgent: (509) 458-3410
"Session expired"¶
Problem: Your previous session timed out
Solution: - Simply log in again - Sessions expire after 10 minutes of inactivity for security - This is normal behavior
Best Practices¶
Security¶
- ✅ Log out when finished - Especially on shared computers
- ✅ Use passkeys when possible - More secure than passwords
- ✅ Don't share credentials - Passwords and passkeys are personal
- ✅ Report suspicious activity - Contact Clerk's Office immediately
- ❌ Don't save passwords in browser - On shared computers
- ❌ Don't write down passwords - Or store insecurely
Efficiency¶
- ✅ Set up passkeys on all your devices - Faster access
- ✅ Keep email accessible - For MFA codes
- ✅ Bookmark the login page - Quick access
- ✅ Plan uploads - Log in before gathering documents
Multi-Device Strategy¶
Recommended Setup¶
Work Computer: Passkey (Windows Hello or Touch ID) Mobile Phone: Passkey (Face ID or fingerprint) Home Computer: Passkey Backup: Remember password for emergencies
Example Workflow: 1. Primary: Use passkey on work computer (fast, secure) 2. Mobile: Use passkey on phone when traveling 3. Backup: Use password if passkey unavailable
Next Steps¶
Now that you understand login methods:
-
Set Up Passkey → Add passkey authentication for faster, more secure access
-
Upload Documents → Start using the system to upload sealed documents
-
Manage Passkeys → Add, remove, and organize your passkeys
Need Help?¶
Clerk's Office - Eastern District of Washington Phone: (509) 458-3410 Email: ecfinfo@waed.uscourts.gov Hours: Monday-Friday, 8:00 AM - 5:00 PM Pacific Time