Passkey Management Guide¶

Overview¶

This guide explains how to view, add, and remove passkeys from your account after initial setup.

Prerequisites: - Active account - Logged in to the system - At least one passkey registered (or ready to register first one)

Accessing Passkey Management¶

Step 1: Log In¶

Log in to your account using password or existing passkey

Step 2: Navigate to Settings¶

Click your name or profile icon in the header, then select "Settings"

Step 3: Passkey Management Section¶

Scroll to the "Passkey Management" section

Viewing Your Passkeys¶

Registered Passkeys List¶

You'll see all passkeys registered to your account:

Each passkey shows: - 🔑 Passkey Name - The name you gave it - 📅 Registered Date - When it was added - ⏰ Last Used - When you last logged in with it - 🗑️ Remove Button - Option to delete the passkey

Example Display:

╔════════════════════════════════════════════════╗
║  Registered Passkeys                           ║
╠════════════════════════════════════════════════╣
║  🔑 MacBook Pro Touch ID                       ║
║     Registered: Nov 15, 2025                   ║
║     Last Used: Nov 30, 2025 (2 hours ago)      ║
║     [Remove]                                   ║
╠════════════════════════════════════════════════╣
║  🔑 iPhone Face ID                             ║
║     Registered: Nov 20, 2025                   ║
║     Last Used: Nov 28, 2025                    ║
║     [Remove]                                   ║
╠════════════════════════════════════════════════╣
║  🔑 YubiKey 5C                                 ║
║     Registered: Nov 15, 2025                   ║
║     Last Used: Never                           ║
║     [Remove]                                   ║
╚════════════════════════════════════════════════╝

Adding a New Passkey¶

Why Add Multiple Passkeys?¶

Recommended setup: - Primary device (work computer) - Secondary device (phone) - Backup device (security key)

Benefits: - Access from multiple devices - Redundancy if one device unavailable - Travel convenience - Emergency backup

Step 1: Click "Add Passkey"¶

In the Passkey Management section, click "Add Passkey" button

Step 2: Enter Passkey Name¶

Give your new passkey a descriptive name:

Good Names: - iPhone 13 Face ID - Surface Laptop Fingerprint - YubiKey 5 NFC - iPad Touch ID - Home Desktop Windows Hello

Tip: Include device name and authentication method

Step 3: Authenticate with Device¶

Your browser will prompt you to authenticate:

Options: - Biometric: Fingerprint or face - Security Key: Insert and touch key - Platform: Windows Hello, Touch ID, Face ID

Step 4: Confirmation¶

✅ Success! Your new passkey has been added.

You'll receive a confirmation email:

From: FISMA Document Upload System <noreply@waed.uscourts.gov>
Subject: New Passkey Registered for Your Account

A new passkey has been registered for your account:

Passkey Name: iPhone 13 Face ID
Registered: November 30, 2025 at 4:15 PM PST
IP Address: 192.168.1.100

If you did not register this passkey, please contact the Clerk's
Office immediately at (509) 458-3410.

Removing a Passkey¶

When to Remove¶

Remove a passkey when: - Device lost or stolen - Device sold or given away - No longer using the device - Upgrading to new device - Security precaution

Step 1: Find the Passkey¶

In your passkeys list, find the one you want to remove

Step 2: Click "Remove"¶

Click the "Remove" button next to the passkey

Step 3: Confirm Removal¶

A confirmation dialog appears:

Warning shown:

╔════════════════════════════════════════════╗
║  Remove Passkey?                           ║
╠════════════════════════════════════════════╣
║  Are you sure you want to remove:          ║
║                                            ║
║  MacBook Pro Touch ID                      ║
║                                            ║
║  This passkey will no longer work for      ║
║  signing in. This action cannot be undone. ║
║                                            ║
║  [Cancel]  [Remove Passkey]                ║
╚════════════════════════════════════════════╝

Step 4: Confirm¶

Click "Remove Passkey" to confirm

Step 5: Confirmation¶

✅ Removed! The passkey has been deleted.

You'll receive a notification email:

From: FISMA Document Upload System <noreply@waed.uscourts.gov>
Subject: Passkey Removed from Your Account

A passkey has been removed from your account:

Passkey Name: MacBook Pro Touch ID
Removed: November 30, 2025 at 4:30 PM PST
IP Address: 192.168.1.100

This passkey can no longer be used to sign in.

If you did not remove this passkey, please contact the Clerk's
Office immediately at (509) 458-3410.

Managing Multiple Devices¶

Recommended Strategy¶

Primary Device (Most Used) - Work laptop/desktop - Home computer

Secondary Device (Mobile) - Smartphone - Tablet

Backup Device (Emergency) - Hardware security key - Alternative computer

Device-Specific Tips¶

Work Computer¶

Name: "Work Laptop Windows Hello"
Use: Daily access from office
Backup: Password + MFA

Personal Phone¶

Name: "iPhone 13 Face ID"
Use: Access while traveling
Backup: Work laptop passkey

Security Key¶

Name: "YubiKey 5C Backup"
Use: Emergency access only
Storage: Secure location

Passkey Naming Best Practices¶

Good Names¶

✅ Be Specific: - MacBook Pro 2023 Touch ID - Surface Laptop 5 Fingerprint - iPhone 14 Pro Face ID

✅ Include Auth Method: - Dell XPS Windows Hello Face - YubiKey 5 NFC - Pixel 7 Fingerprint

✅ Indicate Location: - Office Desktop Windows Hello - Home iMac Touch ID - Travel YubiKey

Avoid¶

❌ Too Generic: - My Phone - Laptop - Work

❌ No Context: - Passkey 1 - Device A - Test

Security Considerations¶

Lost or Stolen Device¶

Immediate Actions: 1. ✋ Remove passkey from your account immediately 2. 📞 Contact Clerk's Office if you're locked out 3. 🔒 Change password as additional precaution 4. 📱 Report device loss to IT/Security

Why remove passkey? - Prevents unauthorized access - Even with device lock, extra security - Peace of mind

Good news: - Attacker still needs device unlock (PIN/biometric) - Passkeys can't be extracted from device - Your other passkeys still work

Compromised Account¶

If you suspect account compromise:

Remove ALL passkeys
Change password immediately
Review audit logs (if available)
Contact Clerk's Office: (509) 458-3410
Re-register passkeys on trusted devices only

Multiple Passkeys for Redundancy¶

Don't have just one passkey!

Recommended minimum: 2 passkeys - Primary device - Backup (phone or security key)

Why multiple passkeys? - Device failure/loss - Device battery dead - Traveling without primary device - Upgrade/replacement scenarios

Troubleshooting¶

Can't Add Passkey¶

Problem: "Add Passkey" fails

Solutions: 1. Browser not supported - Update to latest version 2. No biometric hardware - Use security key instead 3. Biometric disabled - Enable in device settings 4. Already at limit - Remove unused passkeys first (if limit exists)

Can't Remove Passkey¶

Problem: Remove button doesn't work

Solutions: 1. Last passkey - System may require keeping at least one (or password backup) 2. Session expired - Log in again 3. Permission issue - Ensure you're logged in as account owner

Passkey Not Working After Addition¶

Problem: Just added passkey, but can't log in with it

Solutions: 1. Wait a moment - Can take 30 seconds to propagate 2. Refresh page - Clear cache 3. Try password login - Verify account status 4. Re-register - Remove and add again

"Last Used" Shows Wrong Time¶

Problem: Passkey shows incorrect last used time

Explanation: - Time zones may differ - Display may show server time - Normal behavior, not a problem

Passkey Limits¶

Maximum Passkeys¶

Current limit: 10 passkeys per account (configurable)

If you need more: - Contact Clerk's Office - May be increased for special cases - Consider removing unused passkeys first

Rate Limiting¶

Adding passkeys: - Maximum 5 per hour - Prevents abuse - Contact Clerk's Office if limit issue

Best Practices Summary¶

Do¶

✅ Register multiple passkeys - Don't rely on just one ✅ Use descriptive names - Easy to identify later ✅ Remove old passkeys - When device no longer used ✅ Keep backup method - Remember password or have security key ✅ Review regularly - Check passkey list monthly

Don't¶

❌ Don't remove all passkeys - Unless you know your password ❌ Don't share devices - That have your passkeys ❌ Don't forget to remove - When selling/giving away device ❌ Don't use insecure devices - For passkey registration

Email Notifications¶

You'll receive emails for:

Passkey Added¶

Subject: New Passkey Registered for Your Account
When: Immediately after adding passkey
Action: Verify it was you

Passkey Removed¶

Subject: Passkey Removed from Your Account
When: Immediately after removing passkey
Action: Verify it was you

If you didn't make these changes: Contact Clerk's Office immediately: (509) 458-3410

Advanced: Cross-Platform Passkeys¶

Some platforms support synced passkeys:

iCloud Keychain (Apple)¶

Syncs across iPhone, iPad, Mac
All devices use same passkey
Remove from one removes from all

Google Password Manager¶

Syncs across Android devices
Chrome browser on desktop
Unified passkey management

Windows Hello¶

Local to each Windows device
Does NOT sync across devices
Need separate passkey per PC

Tip: Name synced passkeys appropriately: - iCloud Keychain (All Apple Devices) - Google Account (All Android)

Passkey Lifecycle¶

New Device Setup¶

Get new device
Log in with password (or existing passkey from another device)
Go to Settings → Passkey Management
Add passkey for new device
Test passkey - Log out and log in with it
Done - Can now use new device

Device Upgrade¶

Before disposing of old device: 1. Remove passkey from account 2. Factory reset device 3. Setup passkey on new device

Device Retirement¶

Device no longer used: 1. Remove passkey from account 2. Factory reset or wipe device 3. Dispose securely

Next Steps¶

Now that you know how to manage passkeys:

Login with Passkey → Test your passkey authentication
Upload Documents → Start using the system
Security Settings → Learn about session management

Need Help?¶

Clerk's Office - Eastern District of Washington Phone: (509) 458-3410 Email: ecfinfo@waed.uscourts.gov Hours: Monday-Friday, 8:00 AM - 5:00 PM Pacific Time

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